End of Mainstream Support Date Announcement
As part of our ongoing product communication, we are announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
| 5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
| 5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5008]: 23-Jan-2017 | 30-Jun-2020 |
| 5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4208]: 04-Nov-2016 | 31-Jan-2020 |
| 5.4.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4108]: 20-Jul-2016 | 30-Nov-2019 |
| 5.4.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4011]: 24-Feb-2016 | 31-Jul-2019 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint.
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade.
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list.