AccessMatrix – UIM
Software Maintenance and Support Services

Technical support may no longer be offered for non-shipping versions of any of i-Sprint’s software products. i-Sprint reserves the right to revise the product support policy, at any time, without prior notice.

This page consists of the following tabs

  • UIM Product Lifecycle – contains the announcement of Product Lifecycle for various i-Sprint AccessMatrix software versions.
  • UIM Product Release & Support Dates – contains information on product release and support as well as AccessMatrix Supported Platform documents.

AccessMatrix-UIM-5.7.2.7213-GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix-UIM software version 5.7.2.

Product VersionProduct Defect SupportProduct Technical SupportProduct ReleasedEnd of Mainstream Support
5.7.2Correct and test defects to determine the best solution; Provide workarounds if possibleSupportedGA [Build 7213]:
31-Jul-2024		TBA

A high-level summary of some of the key changes and enhancements released in this latest version is listed below:

  • Enhanced the authorization proof functions.
  • Support for reconciliation of IT resources and IT posts from downstream systems (AD)
  • Enhanced connector trainer.
  • Implemented data masking for logs, interfaces and databases.

This latest release also includes updates such as defect fixes released in the previous version, 5.7.1. You may email support@axbsec.com to request the latest release notes.

End of Mainstream Support Date Announcement
In addition to the above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix-UIM software version.

Product VersionProduct Defect SupportProduct Technical SupportProduct ReleasedEnd of Mainstream Support
5.7.1Correct and test defects to determine the best solution; Provide workarounds if possibleSupportedGA [Build 7111]:
11-Jan-2024
31-Jan-2027

End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.

Product VersionProduct Defect SupportProduct Technical SupportProduct ReleasedEnd of Mainstream Support
5.7.0 Correct and test defects to determine best solution; Provide workarounds if possibleSupported GA [Build 7011]:
30-Jun-2023		30-Jun-2026
5.6.9Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 6910]:
30-Dec-2022		30-Dec-2025
5.6.8Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 6811]:
30-Jun-2022		30-Jun-2025
5.6.7Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 6706]:
4-Jan-2022		31-Jan-2025
  • It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
  • Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
  • Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list

Note: * Maintenance Services subscription is required

 

Product VersionProduct ReleasedProduct Defect SupportProduct Technical SupportEnd of Mainstream SupportProduct Supported Platforms
5.7.2GA [Build 7213]:
31-Jul -2024		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*To Be Announced
PDF
5.7.1GA [Build 7111]:
11-Jan -2024		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*31-Jan-2027
–
5.7.0GA [Build 7011]:
30-Jun -2023		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*30-Jun-2026
–
5.6.9GA [Build 6910]:
30-Dec -2022		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*30-Dec-2025
–
5.6.8GA [Build 6811]:
30-Jun -2022		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*30-Jun-2025
–
5.6.7GA [Build 6706]:
04-Jan -2022		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*31-Jan-2025
–
5.6.6GA [Build 6603]:
5-Aug -2021		Correct and test defects to determine best solution;
Provide workarounds if possible		Supported*31-Aug-2024
–
5.6.5GA [Build 6507]:
23-Mar-2021		Provide workarounds if possible; Provide access to existing patchesLimited Support*31-Mar-2024
–
5.6.4 & EarlierGA [Build 6405]:
23-Jul-2019		Not SupportedNot Supported31-Jul-2022–

Find out the latest updates on product and security-related information.

Click below to view the product release & support for the various software version of the following products:

AccessMatrix

AccessMatrix UIM

AccessMatrix UCM

YESsafe AppProtect+

YESsafe AppPulse+

YESsafe Token+

AccessReal

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