AccessMatrix – UCM
Software Maintenance and Support Services
Technical support may no longer be offered for non-shipping versions of any of i-Sprint’s software products. i-Sprint reserves the right to revise the product support policy, at any time, without prior notice.
This page consists of the following tabs
- UCM Product Lifecycle – contains the announcement of Product Lifecycle for various i-Sprint AccessMatrix software versions.
- UCM Product Release & Support Dates – contains information on product release and support as well as AccessMatrix Supported Platform documents.
AccessMatrix – UCM Product Lifecycle
AccessMatrix-UCM-6.0.7-GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix-UCM software version 6.0.7.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.7 | Correct and test defects to determine best solutions; Provide workarounds if possible. | Supported | GA [Build 0711]: 31-Dec-2025 | TBA |
A high-level summary of some of the key changes and enhancements released in this latest version is listed below:
- UCM Core
- Support Cloud Deployment
- Support PQC with RSA for Linux Connector Gateway, Linux Gateway, and APM
- UCM Console
- Deployment-Dropped nginx as part of UCM dependency
- Report
- Support live monitoring for Linux Gateway
- Linux Gateway
- Support live monitoring for Linux Gateway
- Google Cloud Platform (GCP) Management
- Support Azure Cloud Services Management
- UCM support SSO AWS Console
- Support new type: SAML – For SAML (UAM as IdP)
- Support customized launcher by PS/customer
- Connector Gateway
- Support to run in Linux or merge into UCM Server
- Support higher version OpenSSH & OpenSSL
- Support higher version of Mongodb
- Support Windows Connector in Linux Server
The latest release also includes updates such as defect fixes released in the previous version, 6.0.6. You may email support@i-sprint.com to request the latest release notes.
End of Mainstream Support Date Announcement
In addition to the above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix-UCM software version.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.6 | Correct and test defects to determine the best solution; Provide workarounds if possible | Supported | GA [Build 0610]: 28-Feb-2025 | 29-Feb-2028 |
End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0520]: 28-Jun-2024 | 30-Jun-2027 |
| 6.0.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0416]: 29-Dec-2023 | 31-Dec-2026 |
| 6.0.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0319]: 07-Jul-2023 | 31-Jul-2026 |
| 6.0.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Limited Supported* | GA [Build 0209]: 13-Jan-2023 | 31-Jan-2026 |
| 6.0.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Limited Supported* | GA [Build 0109]: 01-Aug-2022 | 31-Aug-2025 |
| 5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Limited Supported* | GA [Build 6807]: 4-Jun-2021 | 01-Jan-2025 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint.
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade.
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list.
AccessMatrix-UCM-6.0.6-GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix-UCM software version 6.0.6.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.6 | Correct and test defects to determine best solutions; Provide workarounds if possible. | Supported | GA [Build 0610]: 28-Feb-2025 | 29-Feb-2028 |
A high-level summary of some of the key changes and enhancements released in this latest version is listed below:
- Connector
- Supports SSH Key
- Automatically discover and create connector & operation account for the computer through selected AD Domain
- Credential
- Creates credentials with preset password through automatic account discovery
- Report
- Skip the part of video without operation
- Linux Gateway
- SSH – Support Command Recording & Filtering
- VNC – Support VNC to target resource without entering password
- Chrome – Support SSO to Web App by Chrome
- Network Device – Support Network Device user “enable” SSO
- DBeaver – Support PostgreSQL, MSSQL, Oracle and command recording and filtering
- UCM Client
- Support SSO Aliyun Console
The latest release also includes updates such as defect fixes released in the previous version, 6.0.5. You may email support@i-sprint.com to request the latest release notes.
End of Mainstream Support Date Announcement
In addition to the above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix-UCM software version.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.5 | Correct and test defects to determine the best solution; Provide workarounds if possible | Supported | GA [Build 0520]: 28-Jun-2024 | 30-Jun-2027 |
End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0416]: 29-Dec-2023 | 31-Dec-2026 |
| 6.0.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0319]: 07-Jul-2023 | 31-Jul-2026 |
| 6.0.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Limited Supported* | GA [Build 0209]: 13-Jan-2023 | 31-Jan-2026 |
| 6.0.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Limited Supported* | GA [Build 0109]: 01-Aug-2022 | 31-Aug-2025 |
| 5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Limited Supported* | GA [Build 6807]: 4-Jun-2021 | 01-Jan-2025 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint.
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade.
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list.
AccessMatrix-UCM-6.0.5.0520-GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix-UCM software version 6.0.5.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.5 | Correct and test defects to determine the best solution; Provide workarounds if possible | Supported | GA [Build 520]: 28-Jun-2024 | TBA |
A high-level summary of some of the key changes and enhancements released in this latest version is listed below:
- UCM Core
- Added a new default administrator: UCMAdmin
- Connector
- Supports specifying a connector group to use a designated gateway
- Supports JDBC connectors for managing GBase 8a users and passwords
- Supports JDBC connectors for managing Oceanbase users and passwords
- Supports JDBC connectors for managing SequoiaDB users and passwords
- Supports Web portal Connectors for managing Dongfangtong users and passwords
- Linux Gateway
- Supports single sign-on to JDBC command-line client on Linux systems
- Supports single sign-on to VNC, SSH, and RDP on Linux systems
- Supports the auditing feature on Linux systems
- Supports single sign-on to Dbeaver (currently, JDBC types such as MySql, Dameng, OceanBase, and GBase are supported)
- Supports adding user restrictions on copying and pasting text from target resources
- Launcher
- Supports the latest version of PL/SQL Developer (Version: 15.0.2.2054 32-bit)
- Supports single sign-on to the Dongfangtong Console
The latest release also includes updates such as defect fixes released in the previous version, 6.0.4. You may email support@axbsec.com to request the latest release notes.
End of Mainstream Support Date Announcement
In addition to the above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix-UCM software version.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.4 | Correct and test defects to determine the best solution; Provide workarounds if possible | Supported | GA [Build 0209]: 29-Dec-2023 | 31-Dec-2026 |
End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.
| Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
| 6.0.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0319]: 07-Jul-2023 | 31-Jul-2026 |
| 6.0.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0209]: 13-Jan-2023 | 31-Jan-2026 |
| 6.0.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 0109]: 01-Aug-2022 | 31-Aug-2025 |
| 5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6807]: 4-Jun-2021 | 01-Jan-2025 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix – UCM Release Support Dates
Note: * Maintenance Services subscription is required
| Product Version | Product Released | Product Defect Support | Product Technical Support | End of Mainstream Support | Product Supported Platforms |
| 6.0.7 | GA [Build 0711]: 31-Dec-2025 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | To Be Announced | – |
| 6.0.6 | GA [Build 0610]: 28-Feb-2025 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 29-Feb-2028 | – |
| 6.0.5 | GA [Build 0520]: 28-Jun-2024 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 30-Jun-2027 | – |
| 6.0.4 | GA [Build 0416]: 29-Dec-2023 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Dec-2026 | – |
| 6.0.3 | GA [Build 0319]: 07-Jul -2023 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Jul-2026 | – |
| 6.0.2 | GA [Build 0109]: 13-Jan-2023 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Jan-2026 | – |
| 6.0.1 | GA [Build 0109]: 01-Aug-2022 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 31-Aug-2025 | – |
| 5.6.8 | GA [Build 6807]: 07-Jun-2021 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | 01-Jan-2025 | – |
| 5.6.7 | GA [Build 6711]: 09-Feb-2021 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 29-Feb-2024 | – |
| 5.6.6 | GA [Build 6604]: 21-Aug-2020 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 31-Aug-2023 | – |
| 5.6.5 | GA [Build 6501]: 18-Jan-2020 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 31-Jan-2023 | – |
| 5.6.4 | GA [Build 6406]: 5-Sept-2019 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 30-Sept-2022 | – |
| 5.6.3 & Earlier | GA [Build 6313]: 12-Mar-2019 | Not Supported | Not Supported | 31-Mar-2022 | – |
Find out the latest updates on product and security-related information.
Click below to view the product release & support for the various software version of the following products:
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