Software Maintenance and Support Services
i-Sprint’s Global Software Maintenance and Support Services (“GSS”) defines the scope of maintenance and support services (“Maintenance Services”) agreed between i-Sprint Innovations Pte Ltd or its group of companies (“i-Sprint”) and Customer for i-Sprint’s software product and solution offerings, namely, ‘AccessMatrix’, ‘AccessReal’, and ‘YESsafe’.
The GSS and i-Sprint’s end-user software license agreement (“EULA”) both form an integral part of the applicable agreements between i-Sprint and Customer.
Technical support may no longer be offered for non-shipping versions of any of i-Sprint’s software products. i-Sprint reserves the right to revise the product support policy, at any time, without prior notice.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 6111]: 12-Jul-2018 | To Be Announced |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 6013]: 26-Mar-2018 | 31-Mar-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 5212]: 09-Oct-2017 | 31-Oct-2020 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 5111]: 15-Jun-2017 | 14-Jun-2020 |
5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 5008]: 23-Jan-2017 | 22-Jan-2020 |
5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 4208]: 04-Nov-2016 | 30-Nov-2019 |
5.4.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 4108]: 20-Jul-2016 | 31-Jul-2019 |
5.4.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported* | GA [Build 4011]: 24-Feb-2016 | 28-Feb-2019 |
5.3.4 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 3406]: 30-Sep-2015 | 30-Sep-2018 |
5.3.3 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 3313]: 30-Jul-2015 | 30-Jun-2018 |
5.3.2 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 3207]: 13-Mar-2015 | 28-Feb-2018 |
5.3.1 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 3103]: 2014-Q4 | 2017-Q3 |
5.3.0 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 3012]: 2014-Q4 | 2017-Q3 |
5.2.2 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 2206]: 2014-Q3 | 2017-Q2 |
5.2.0 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | GA [Build 2017]: 2014-Q1 ~o~ SP1 [Build 2028]: 2014-Q3 | 2017-Q2 |
5.1.2 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 2013-Q3 | 2016-Q2 |
5.0.9 | Not Supported | Not Supported | 2012-Q1 | 2015-Q1 |
5.0.8 | Not Supported | Not Supported | 2011-Q2 | 2014-Q1 |
5.0.7 & Earlier | Not Supported | Not Supported | 2010-Q3 | 2013-Q2 |
4.5.3 | Provide workarounds if possible; Provide access to existing patches | Limited Support* | 2009-Q3 | 2012-Q2 |
4.3 & Earlier | Not Supported | Not Supported | 2007-Q2 | 2010-Q1 |
This page contains the announcement of Product Lifecycle for various i-Sprint AccessMatrix software versions.
AccessMatrix Software Version 5.7.6 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.6.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7619]: 31-May-2024 | TBA |
A high-level summary of some of the key changes and enhancements released in this latest version is listed below:
- AccessMatrix has been officially awarded with FIDO2 server certification.
- FIDO2 usernameless authentication feature is added.
- Redis has been implemented as a core feature in AccessMatrix, allowing for more options in cache replication.
- UAM has been enhanced to support OAuth 2.1, which provides options for more secure and modern flows.
- UAM OAuth and OIDC OpenID Provider Implementation Guide has been revamped.
- UAM now supports SAML Authentication with SAML Authentication Context.
This latest release also includes updates such as defect fixes released in the previous version, 5.7.5.
You may email support@i-sprint.com to request the latest release notes, or visit https://docs.i-sprint.com/articles/accessmatrix-release-notes-v5-7-6.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7535]: 5-Dec-2023 | 31-May-2027 |
End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7418]: 12-May-2023 | 31-Dec-2026 |
5.7.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7315]: 14-Nov-2022 | 31-May-2026 |
5.7.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7216]: 23-May-2022 | 30-Nov-2025 |
5.7.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 29-Oct-2021 | 31-May-2025 |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | 31-Oct-2024 |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.7.5 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.5.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7535]: 5-Dec-2023 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Completed modernization of AccessMatrix documentation by migrating all documents to the online documentation portal at https://www.i-sprint.com/docs.
- Completed implementation of FIDO2 as a core product feature.
- CLP has been enhanced with a range of new features that strengthen the AccessMatrix ecosystem.
- USO for web Single Sign-On (SSO) now supports all major operating systems (Windows, Linux, and MacOS).
- YESsafe Token+ SDK now features a new set of APIs for automated token encryption and seed storage.
This latest release also includes updates such as defect fixes released in the previous version, 5.7.4.
You may email support@i-sprint.com to request the latest release notes, or visit https://isprint.clickhelp.co/articles/accessmatrix-release-notes-v5-7-5/
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7418]: 12-May-2023 | 31-Dec-2026 |
End of Mainstream Support Date Reminder
The EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements, and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7315]: 14-Nov-2022 | 31-May-2026 |
5.7.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7216]: 23-May-2022 | 30-Nov-2025 |
5.7.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 29-Oct-2021 | 31-May-2025 |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | 31-Oct-2024 |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.7.4 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.4.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7418]: 12-May-2023 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Upgrade Tomcat and various libraries to solve CVE and other vulnerabilities.
- Upgrade JRE version to 17, as support for JRE 11 is ending soon.
- Provide E2EEA-related enhancements for password quality policies, Thales payShield HSM, and Utimaco HSM.
- Support OneSpan Push-to-login feature across product suite (login module, CLP, DP4MobileGateway, and app generator). o Provide enhancements to OIDC/OAuth and SAML capabilities.
- Prepare USO Chrome extension for the switch to Manifest V3, as Google plans to phase out Manifest V2.
Notes:
- For the next release of AccessMatrix, GWT (Google Web Toolkit) will be upgraded from 2.8.2 to 2.10.0. For this version of GWT, Google has dropped support for IE (Internet Explorer), as it has been retired by Microsoft as of June 15, 2022 and is no longer accessible. Microsoft has recommended the use of the Edge browser instead.
- For the next release of AccessMatrix, FIDO2 will be implemented as part of the product offering. Following this, all FIDO2 plugins will be deprecated. Therefore, it is recommended that you do not start a new project that uses any FIDO2 plugins.
This latest release also includes updates such as defect fixes released in previous version 5.7.3.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7315]: 14-Nov-2022 | 31-May-2026 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7216]: 23-May-2022 | 30-Nov-2025 |
5.7.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 29-Oct-2021 | 31-May-2025 |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | 31-Oct-2024 |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.7.3 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.3.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7315]: 14-Nov-2022 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Upgrade Tomcat, JRE, and log4j versions to resolve CVE and other vulnerabilities.
- Add E2EEA Migrator Login Module for migration of user passwords from one HSM to another HSM (including Pseudo E2EEA).
- PDF PIN Mailer support saving PDF to local path to facilitate printing by external systems.
- Support external authentication on Utimaco CryptoServer HSM.
- YesSafe Token+ v4 – Support offline activation.
- Token Activation Portal – Support Microsoft Authenticator.
- Major enhancements of contextual authentication, including a script-based engine for flexible rule customization.
- Major enhancements of OIDC Relying Party including key rollover management for enhanced security.
This latest release also includes updates such as defect fixes released in previous version 5.7.2.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7216]: 23-May-2022 | 30-Nov-2025 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 29-Oct-2021 | 31-May-2025 |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | 31-Oct-2024 |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.7.2 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.2.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7216]: 23-May-2022 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Thales SafeNet ProtectServer 3 (PSE3) support for E2EEA and OATH Functional Module (FM).
- PDF PIN Mailer improvements, including supporting sending base-64 encoded PDFs to external web services.
- Singapore SGFindex support for Financial Information Service Provider (FISP).
- Various OpenID Connect enhancements for AccessMatrix UAM as OpenID Provider and as Relying Party.
This latest release also includes updates such as defect fixes released in previous version 5.7.1.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 29-Oct-2021 | 31-May-2025 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | 31-Oct-2024 |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.7.1 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.1.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7111]: 29-Oct-2021 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Support Azure Service Bus for Ehcache replication.
- OIDC Relying Party: Support of Client Assertion JWT for client authentication.
- OID CRelying Party: Support system-generated encryption and signing key pairs with rollover support.
This latest release also includes updates such as defect fixes released in previous version 5.7.0.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | 31-Oct-2024 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.7.0 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.7.0.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.7.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 7009]: 25-Jun-2021 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Harden some configuration of bundled Tomcat by default.
- Support E2EE Authentication (E2EEA) with Thales payShield 9000/10000.
- OIDC: scope-based claims support for AT+JWT (JWT-based access token).
- OIDC: Linking OIDC tokens with the user’s AccessMatrix session to better achieve session concurrency control.
This latest release also includes updates such as defect fixes released in previous version 5.6.9.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 05-Mar-2021 | 30-Jun-2024 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.9 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.9.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.9 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6911]: 5-Mar-2021 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Session Concurrency Configuration at Individual Realm Level.
- Support AccessMatrix deployment on AWS Kubernetes Service.
- Support Scan and Login by using Vasco Multi-Device in Common Login Page.
- Support Thales payShield 9000/10000 as Key Provider.
- PDF PIN Mailer for Pseudo E2EEA.
This latest release also includes updates such as defect fixes released in previous version 5.6.8.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | 31-Mar-2024 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.8 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.8.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.8 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6811]: 19-Oct-2020 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Support AccessMatrix deployment on Kubernetes orchestration platform
- Using Redis Cache for various modules, such as SMS-OTP, E2EE, SAML, and OAuth/OIDC.
- Using Java Message Service (JMS) for Ehcache replication mechanism.
- Common Login Page (CLP) supports SingPass QR code login for SAML SSO and OIDC.
- E2EE ATM PIN translation with Thales payShield 9000/10000, including support for E2EEA client Java/Android, iOS, and Javascript client library.
- Server monitoring for Thales payShield 9000/10000 HSM.
This latest release also includes updates such as defect fixes released in previous version 5.6.7.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | 31-Oct-2023 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.7 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.7.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.7 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6711]: 19-Jun-2020 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Support new Key Provider based on Hashicorp Vault
- CLP support for SingPass Mobile
- CLP support for Windows Integrated Authentication (SSO Portal and UAS Token Activation Portal)
- Device-based Password Login Module (using E2EEA)
- Contextual Authentication with Device Tagging and IP Address Restriction
- New Native WSA Reverse Proxy
- OIDC Relying Party Lookup Module
This latest release also includes updates such as defect fixes released in previous version 5.6.6.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | 30-Jun-2023 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.6 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.6.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.6 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6609]: 10-Feb-2020 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- New Key Providers based on cloud HSM on AWS, Azure and Google Cloud Platforms.
- Support User Store, Login Module and Lookup Module for Azure AD.
- Support Digital Signature to PDF PIN Mailer
- Support externalized authentication using OpenID Connect, including SingPass Mobile (AccessMatrix as Relying Party).
- Support OpenID Connect Access Token in JWT format.
This latest release also includes updates such as defect fixes released in previous version 5.6.5.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | 28-Feb-2023 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.5 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.5.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.5 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6510]: 08-Oct-2019 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- AccessMatrix server can be run as Docker container
- Granular session policy to control the session lifetime and idle timeout per realm
- Implement remote token handler for scenarios where the customer wants to dedicate one AccessMatrix server as token server
- For OAuth 2.0/OIDC:
- Support Client Credential grant type
- Support Dynamic Client Registration
- UAM as Service Provider: Supports signed AuthnRequest with HTTP-Redirect binding
This latest release also includes updates such as defect fixes released in previous version 5.6.4.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | 31-Oct-2022 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5008]: 23-Jan-2017 | 30-Jun-2020 |
5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4208]: 04-Nov-2016 | 31-Jan-2020 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.4 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.4.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.4 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6409]: 15-Jun-2019 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Support JBoss Web Server 5.0 and bundle Tomcat 9 as part of AccessMatrix package
- Fine-grained concurrent session management to allow only certain number of concurrent sessions per user per realm
- Performance improvement when housekeeping audit records
- Support generation of OATH token seed in HSM for YESsafe Token
- Support OATH token/activation PIN import using ZIP file (that contains multiple PSKC files)
- CLP as OpenID Provider supports OIDC session management for Single Page Application (SPA) or Implicit grant
- CLP as OpenID Provider supports session state validation during silent authentication for Authorization Code grant
This latest release also includes updates such as defect fixes released in previous version 5.6.3.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | 30-Jun-2022 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5008]: 23-Jan-2017 | 30-Jun-2020 |
5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4208]: 04-Nov-2016 | 31-Jan-2020 |
5.4.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4108]: 20-Jul-2016 | 30-Nov-2019 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
Oracle has announced the End of Public Updates process for Java SE 8, and starting from Java 11, Oracle will provide JDK releases under the open source GNU General Public License v2, with the Classpath Exception (GPLv2+CPE), and under a commercial license for those using the Oracle JDK as part of an Oracle product or service, or who do not wish to use open source software.
Due to the Java Support License changes, i-Sprint bundles Oracle JRE 8 up to AccessMatrix version 5.6.2 only and bundles AdoptOpenJDK 11 from AccessMatrix version 5.6.3 onwards.
The following i-Sprint customers will need to purchase Oracle JRE commercial license separately.
- For customer who uses AccessMatrix version up to 5.6.2 and if JRE 8 update is required after Oracle Java SE End of Free Public Updates
- For customer who uses AccessMatrix version 5.6.3 onwards and who does not wish to use open source software under GNU General Public License v2
For further enquiries about Oracle Java SE license, please refer to Oracle Java SE Support Roadmap or contact to Oracle.
____________________________
Legend of Acronym
SE – Standard Edition | JRE – Java Runtime Environment | JDK – Java Development Kit | GNU – GNU’s Not Unix | GPL – General Public License | CPE – Classpath Exception
AccessMatrix Software Version 5.6.3 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.3.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.3 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6308]: 19-Feb-2019 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Support Oracle JRE 11 & AdoptOpenJDK 11
- Note: Oracle JRE 7 is not supported anymore
- Common Login Page (CLP) supports WSA as WSA login page
- New session concurrency policy to handle a certain number of concurrent sessions per user
- Authentication API can return JSON Web Token (JWT)
- Use OpenAPI standard for REST API documentation
This latest release also includes updates such as defect fixes released in previous version 5.6.2.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | 28-Feb-2022 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5008]: 23-Jan-2017 | 30-Jun-2020 |
5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4208]: 04-Nov-2016 | 31-Jan-2020 |
5.4.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4108]: 20-Jul-2016 | 30-Nov-2019 |
5.4.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4011]: 24-Feb-2016 | 31-Jul-2019 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
AccessMatrix Software Version 5.6.2 GA Release Announcement
As part of our ongoing product communication, we are announcing the GA release of AccessMatrix software version 5.6.2.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6214]: 22-Oct-2018 | TBA |
A high level summary of some of the key changes and enhancements released in this latest version is listed below:
- Enable Common Login Page (CLP) as OAuth/OIDC provider front end
- AccessMatrix UAM is a certified OIDC provider (https://openid.net/certification/)
- Support host-stored, key-pairs management for users to encrypt, decrypt and signing
- Improve verification performance in VASCO multi-device token by specifying instance sequence number instead of brute force
- Check forbidden words in HSM FM (PSE/PSE2) during changing/resetting password API call
- New reverse proxy-based Web Security Agent (WSA) as replacement for plug-in based WSA
This latest release also includes updates such as defect fixes released in previous version 5.6.1.
You may email to support@i-sprint.com to request for the latest release note.
End of Mainstream Support Date Announcement
In addition to above GA release, we are also announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6111]: 12-Jul-2018 | 31-Oct-2021 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5008]: 23-Jan-2017 | 30-Jun-2020 |
5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4208]: 04-Nov-2016 | 31-Jan-2020 |
5.4.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4108]: 20-Jul-2016 | 30-Nov-2019 |
5.4.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4011]: 24-Feb-2016 | 31-Jul-2019 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list
End of Mainstream Support Date Announcement
As part of our ongoing product communication, we are announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.6.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 6013]: 26-Mar-2018 | 31-Jul-2021 |
End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.
Product Version | Product Defect Support | Product Technical Support | Product Released | End of Mainstream Support |
5.5.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5212]: 09-Oct-2017 | 31-Mar-2021 |
5.5.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5111]: 15-Jun-2017 | 31-Oct-2020 |
5.5.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 5008]: 23-Jan-2017 | 30-Jun-2020 |
5.4.2 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4208]: 04-Nov-2016 | 31-Jan-2020 |
5.4.1 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4108]: 20-Jul-2016 | 30-Nov-2019 |
5.4.0 | Correct and test defects to determine best solution; Provide workarounds if possible | Supported | GA [Build 4011]: 24-Feb-2016 | 31-Jul-2019 |
- It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint.
- Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade.
- Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list.
Website Contents
The information contained on this website, including without limitation, “Product Release & Support” and any reference data (“Contents”), should not be interpreted as legally binding commitments, but rather as flexible information subject to change from time to time. The Contents are for information purposes only. I-SPRINT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, BY POSTING THE CONTENTS ON THIS WEBSITE.
Addition, Modification, and Deletion
i-Sprint may add, modify or delete any of the information on this website from time to time without providing any notice. Please check out i-Sprint online information periodically to keep informed of any updates.
The information on this page is subject to the Disclaimer.
Last Updated: 09/Oct/2018