Project Description

ENQUIRY FORM

Improves Front Office Staff Efficiency Through Single Sign-On

Customer

Most Profitable Bank in Singapore

Industry

Financial Services

Size

10,000 employees

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Case Study

Challenge

• Managing the balance between cost, efficiency, and complexity across multiple applications security silos

• Improving customer enquiries efficiency and customer service competency

• Reducing downtime caused by unnecessary password resets

Solution

• AccessMatrix Universal Sign On (USO) enables users to access various applications through a single login

• Single point of administration for administrators to manage and consolidate user access information

Results

Improve application security policies and avoids the need for users to remember multiple login credentials