Project Description

ENQUIRY FORM

Secured Global Users Access to Saas Applications

Customer

Global Shared Services Company

Industry

ICT Industry

Size

More than 60,000 customers around the world

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Case Study

Challenge

Better Password management to reduce password reset request frequency and more convenient way of re-verify users logging into their SaaS applications.

Solution

i-Sprint’s AccessMatrix Universal Access Management (UAM) solution is selected to support the company’s security and user experience needs.
• Federated Single-sign On (SSO): Auto-login to multiple applications
• One-time Password (OTP) as a second-factor authentication (2FA)

Results

• Federated SSO improved the password management and reduced the amount of request to IT helpdesk
• OTP as 2FA reduced the logistic issue of distributing a physical token to various countries users.