Project Description


Real-Time Product Track and Trace Capability

Challenge

• Tracking products after ex-factory state, resulting in product diversion

• No product serialization, posing a challenge in inventory management

Solution

• AccessReal assigns each product with a unique ID to enable traceability right down to product level

• Warranty management and loyalty point modules were introduced when more issues were identified in the discussion process

Results

• Immediately pinpoint when product diversion occurred

• Easing product forecast and enhance restocking efficiency