Improve Customer Service Efficiency With Single Sign-On
Customer
Most Profitable Bank in Japan
Industry
Financial Services
Size
7,000 employees
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Challenge
• Manage cost and complexity of multiple applications security silos
• Provide a level of customer service comparable to benchmark global institutions
• Reduce number of password reset
Solution
• AccessMatrix Universal Sign On to enable users to login to various applications through a single login
• Single point of administration for administrators to manage and consolidate user access information
Results
Improve application security policies and avoid the need for users to remember multiple login credentials