End of Mainstream Support Date Announcement
As part of our ongoing product communication, we are announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.

Product Version Product Defect Support Product Technical Support Product Released End of Mainstream Support
5.6.0 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 6013]: 26-Mar-2018 31-Mar-2021

End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.

Product Version Product Defect Support Product Technical Support Product Released End of Mainstream Support
5.5.2 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 5212]: 09-Oct-2017 31-Oct-2020
5.5.1 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 5111]: 15-Jun-2017 14-Jun-2020
5.5.0 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 5008]: 23-Jan-2017 22-Jan-2020
5.4.2 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 4208]: 04-Nov-2016 30-Nov-2019
5.4.1 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 4108]: 20-Jul-2016 31-Jul-2019
5.4.0 Correct and test defects to determine best solution; Provide workarounds if possible Supported GA [Build 4011]: 24-Feb-2016 28-Feb-2019
  • It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint.
  • Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade.
  • Please refer to the AccessMatrix Product Release & Support page for the latest updates to the above list.