End of Mainstream Support Date Announcement
As part of our ongoing product communication, we are announcing the End of Mainstream Support (EOMS) date for the following AccessMatrix software version.

Product VersionProduct Defect SupportProduct Technical SupportProduct ReleasedEnd of Mainstream Support
5.6.0Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 6013]: 26-Mar-201831-Mar-2021

End of Mainstream Support Date Reminder
EOMS reminder for older software versions listed below aims to encourage customers to upgrade their systems’ software to a more current version, which includes new features, enhancements and reported defect fixes that improve product reliability.

Product VersionProduct Defect SupportProduct Technical SupportProduct ReleasedEnd of Mainstream Support
5.5.2Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 5212]: 09-Oct-201731-Oct-2020
5.5.1Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 5111]: 15-Jun-201714-Jun-2020
5.5.0Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 5008]: 23-Jan-201722-Jan-2020
5.4.2Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 4208]: 04-Nov-201630-Nov-2019
5.4.1Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 4108]: 20-Jul-201631-Jul-2019
5.4.0Correct and test defects to determine best solution; Provide workarounds if possibleSupportedGA [Build 4011]: 24-Feb-201628-Feb-2019
  • It is highly recommended that customers upgrade their systems before the respective EOMS dates to continue to be supported by i-Sprint.
  • Customers should consult with i-Sprint sales representatives or Global Support personnel for the recommended software version to which they should upgrade.