Project Description

ENQUIRY FORM

The Most Profitable Bank in Singapore improves front office staff efficiency through Single Sign-On

PROJECT NAME: Bank Wide Customer Relationship Management (CRM) Project

THE BUSINESS ISSUE:

  • How to provide an intelligent desktop for all front office staff
  • How to manage the cost and complexity of multiple applications security silos rapidly, safely and efficiently in a non-intrusive. audit compliant way.
  • How to quickly respond to Client inquiries and to provide a level of customer service, comparable to benchmark global institutions.
  • How to drastically reduce down-time caused by unnecessary ‘password’ resets due to misplaced or forgotten Pwd/IDs.
  • How to rapidly deploy new applications to respond to fast changing customer attitudes and requirements
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