The most profitable bank in Singapore (CRM)

[/vc_column_text][dt_fancy_separator separator_color=”accent”][vc_column_text]PROJECT NAME: Bank Wide Customer Relationship Management (CRM) Project

THE BUSINESS ISSUE:[/vc_column_text][dt_vc_list dividers=”false”]

  • How to provide an intelligent desktop for all front office staff
  • How to manage the cost and complexity of multiple applications security silos rapidly, safely and efficiently in a non-intrusive. audit compliant way.
  • How to quickly respond to Client inquiries and to provide a level of customer service, comparable to benchmark global institutions.
  • How to drastically reduce down-time caused by unnecessary ‘password’ resets due to misplaced or forgotten Pwd/IDs.
  • How to rapidly deploy new applications to respond to fast changing customer attitudes and requirements

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